Great article on the importance of including the customer on the conversation, transparency, and evolution. A lesson so many business owners, large and small, need to learn. 👍🏻
Right?! Include the customer! Thanks, Karie. Funny that they caved and reversed the release since I wrote this. Will be interesting to watch it unfold.
What a wonderful study of Cracker Barrel and how it’s story is yet another enlightening example of lessons to be learned and applications to our own lives. Thank for the post Bryan. Everything you write seems to be so timely to my own life .
Ah man, thanks my friend, grateful for you. Funny that they caved and reversed the logo release since I wrote this. Will be interesting to watch it unfold.
I’ve never even been in one of those restaurants, because they don’t have them where I lived, and until I read that they serve biscuits and gravy I couldn’t have even guessed what their cuisine was. However, as someone living outside of the US for decades, who still has many active investments in the US, especially in food service and restaurants, a common theme of success is, like you say, authenticity. It really helps to have people who built the place from the beginning, be the ones running it, and not to have outside executives who change frequently. I wouldn’t know what is the case here, but who can ignore, for example, the tremendously, loyal and passionate customers that a chain like Chipotle has earned over the years, and seen such outstanding stock results, or Darden too (The Olive Garden).
Putting the customer at the center of everything we do, right? Funny that they caved and reversed the release since I wrote this. Will be interesting to watch it unfold.
Great article on the importance of including the customer on the conversation, transparency, and evolution. A lesson so many business owners, large and small, need to learn. 👍🏻
Right?! Include the customer! Thanks, Karie. Funny that they caved and reversed the release since I wrote this. Will be interesting to watch it unfold.
What a wonderful study of Cracker Barrel and how it’s story is yet another enlightening example of lessons to be learned and applications to our own lives. Thank for the post Bryan. Everything you write seems to be so timely to my own life .
Ah man, thanks my friend, grateful for you. Funny that they caved and reversed the logo release since I wrote this. Will be interesting to watch it unfold.
I’ve never even been in one of those restaurants, because they don’t have them where I lived, and until I read that they serve biscuits and gravy I couldn’t have even guessed what their cuisine was. However, as someone living outside of the US for decades, who still has many active investments in the US, especially in food service and restaurants, a common theme of success is, like you say, authenticity. It really helps to have people who built the place from the beginning, be the ones running it, and not to have outside executives who change frequently. I wouldn’t know what is the case here, but who can ignore, for example, the tremendously, loyal and passionate customers that a chain like Chipotle has earned over the years, and seen such outstanding stock results, or Darden too (The Olive Garden).
Putting the customer at the center of everything we do, right? Funny that they caved and reversed the release since I wrote this. Will be interesting to watch it unfold.