👋 Hey, it’s Bryan. Welcome to BEing Human, where we discuss what it takes to lead, perform at your best, and connect Human-to-Human.
Read time: 8 minutes.
We’ve all been there. Trapped in a meeting, watching your boss spiral into a micromanagement black hole or freak out over something that wasn’t even on the agenda. And you’re sitting there, staring into the abyss, wondering if this is what “career growth” feels like - or if you’re just slowly losing the will to live. Between the endless interruptions, questionable decisions, or perhaps the total lack of direction, you’ve probably had that moment where you’re this close to yelling, “Do you even know what you’re doing?”
But telling your boss they’re being an a**hole is rarely a productive strategy. It might feel good in the short term, but you risk damaging your relationship, reputation, and career in the long run. The real question is, how do you call out your boss’s nonsense without getting kicked out or making them dig in like they’re guarding the last slice of pizza?
This is about knowing when to push back, stand up for yourself, and fight for what’s right - without turning into the office drama queen. Let’s break it down and figure out how to tell your boss they need a change without saying, “Hey, you’re the reason we’re all miserable.”
1. First, Understand the Power Dynamics
Recognize the power dynamics before you even think about confronting your boss. You can’t just stroll into their office and start a revolution. The hierarchy is real, and guess what? You’re part of it. But here’s where the fine art of managing up comes in - you can push back without looking like a total rebel and challenge their behavior without making them feel like their throne is in danger.
👍 - What to keep in mind:
• Power is real, but it’s also fluid. Even the most influential people are still human, and feedback can influence them if it’s delivered with respect and foresight.
• Be strategic. If you push too hard or fast, you risk alienating your boss. And you will be overlooked and frustrated if you don’t push at all.
• Timing matters. Find the right moment to have the conversation, ideally when emotions aren’t running high, and your boss isn’t distracted by a crisis or overwhelmed by their stress.
The key to navigating this is empathy. Put yourself in your boss’s shoes - acknowledge their pressures, goals, and stressors. By doing this, you position yourself not as an adversary but as an ally who wants to solve problems, not just complain about them.
2. Use “I” Statements to Own Your Experience
When you feel frustrated with your boss, it’s easy to fall into the trap of blaming them directly. But that’s often the quickest route to a dead-end conversation. Instead, focus on how their actions impact you—not as a personal attack on them, but as an opportunity to make things work more smoothly.
✖️- What you don’t say:
• “You never listen to anyone. You bulldoze over us.”
• “You’re always causing delays, and it’s affecting my work.”
👍 - What you do say:
• “I’ve noticed that when there are last-minute changes, it puts a lot of pressure on me to adjust quickly, and sometimes that impacts the quality of my work. How do you think we could better manage these changes in the future?”
• “I’ve been feeling overwhelmed with the number of tasks we’re juggling at once. Do you think it might help to prioritize the top three goals and revisit the others in a few weeks?”
This approach shifts the focus from their catastrophic misstep to the actual issue, making it much harder for them to take it as a personal attack. Plus, it shows you’re not just here for a therapy session - you’re ready to fix the mess, not just rehash it over coffee.
3. Ask Questions That Encourage Reflection
Your boss may not even realize their behavior negatively affects the team. They might think they’re being proactive or “helpful,” but they’re creating a toxic work environment. The key is to ask questions that prompt reflection - powerful questions that don’t make them feel attacked but rather challenge them to reconsider their approach.
👍 - What to ask:
“I’ve noticed we’ve been making many quick decisions without much input from the team. Do you think it might be beneficial to slow down and gather more feedback before moving forward?”
“Sometimes it feels like I’m getting pulled in different directions on a single project. Can we streamline communication to avoid confusion and overlap?”
These aren’t accusatory questions; they’re thoughtful, open-ended inquiries that give your boss the chance to step back and reconsider their approach. It gives them space to correct their behavior without feeling like they’ve been cornered.
4. Frame Feedback in Terms of Team Success
One of the most powerful ways to challenge your boss’s behavior is to frame your feedback regarding how it affects the team’s performance. You’re not just talking about your frustrations - you’re talking about what will drive results, improve efficiency, and help the company succeed. When your boss sees that your feedback aligns with the organization’s goals, they’re more likely to listen.
✖️- What you don’t say:
“You’re making it hard for me to do my job. I don’t know how you expect me to handle all this.”
“No one knows what is happening because you keep changing your mind.”
👍 - What you do say:
“I think if we streamline communication, it would save us time and allow us to focus more on delivering results. How can we work together to improve how we communicate on projects?”
“When there’s a lot of shifting priorities, it can confuse the team and slow things down. What do you think about setting clearer expectations to help keep everyone aligned?”
By positioning your feedback in terms of what’s best for the team, you show that you’re thinking beyond yourself—and that’s something a good leader will always appreciate.
5. Use Humor to Lighten the Mood (But Don’t Overdo It)
Humor can be a powerful tool when dealing with difficult situations. It can break the tension, lighten the mood, and create a more comfortable space for honest conversation. However, this is one of those areas where timing is crucial—use humor when appropriate, but don’t overdo it. You’re still having a serious conversation; humor should support your message, not detract from it.
✖️- What you don’t say:
“You know, it’s a miracle we’re all still sane working under you.”
“If I had a dollar for every time you changed your mind, I’d have a retirement fund by now.”
👍 - What you do say:
“I love the energy, but it feels like we’re all trying to catch a speeding train. Could we try a more measured approach to prioritize and ensure we’re all on the same page?”
“I’ve been thinking a lot about how we approach decision-making, and while I’m all for fast action, I think slowing down might help us avoid rework down the road.”
The goal is to use humor to diffuse potential defensiveness and soften the conversation, making it easier for your boss to hear your concerns without feeling attacked.
6. Know When to Let It Go
Sometimes, the best thing you can do is to let it go. Ask yourself, is this a hill I’m ready to die on? Not every battle is worth fighting, and not every boss is open to feedback. If your boss is the type to shut down any attempt at constructive criticism, there’s only so much you can do. In these cases, it’s best to pick your battles carefully.
If you’ve tried several approaches and nothing’s changing, it might be time to take a step back and focus on what you can control.
👍 - Here’s how to keep your focus:
Respond, don’t react. You can’t control your boss, but you can control how you respond to them. Keep a calm, professional demeanor, even if they’re frustrating you.
Focus on solutions, not complaints. When you can, offer suggestions for improving things, but if your boss isn’t receptive, shift your attention to areas where you can make a difference.
It’s a balancing act. Know when to press forward and when to step back. If your boss thrives on feedback, continue to engage. If not, don’t waste your energy. Focus on delivering exceptional work and find other outlets for support.
Pro tip: Sometimes, asking your skip-level manager or finding a mentor inside the organization (strategically) and creating your personal advisory board of humans can help you further understand where you can make some meaningful shifts.
Wrap-Up:
Challenging your boss’s behavior is about improving the work environment, not auditioning for a role in The Real Housewives of Corporate. You can spark change without starting a war - approach the conversation with empathy, a sprinkle of tact, and a few well-placed questions that won’t make them think you’re gunning for their job.
Remember: you don’t need to call them out to communicate. Focus on the behavior that needs to change, frame your feedback regarding solutions, and stay respectful.
At the end of the day, it’s all about growth, not drama. The goal isn’t to win some battle- it’s to create a space where everyone, including you, can see the opportunities together. Focus on making things better, not just proving a point.
And if all else fails, find a new project that allows you to escape the vortex. It’s beautiful when you can turn a challenging situation into an opportunity for growth.
Stay human,
Bryan
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You are reading BEing Human, a weekly newsletter about an honest exploration of trust, leadership, and mindfulness from the bestselling author of Human-to-Human and Shareology, CEO, and TEDTalker. Written by Bryan Kramer, we dive into what it means to lead ourselves - in life, business, and the moments that matter most.
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Great read! I’ve encountered my fair share of challenging bosses, and as you pointed out, the power dynamic is very real. When simply getting things done wasn’t enough or wasn’t an option, I found that creating some mental distance helped. By detaching myself from the problem, it no longer felt personal. Sometimes, I still use what I call a “glass wall” – a mental barrier that prevents their words and actions from affecting me on a personal level.
Very wise words!