The Hardest Thing I've Ever Built
Making room for yourself
I don’t usually write about myself like this. I spend my days helping others see what they can’t. This is one of those things that’s easier to help someone else through than to actually do. So here we are. And here we go…
There’s something backwards about helping people for a living.
You show up for others. You see what they can’t yet see about themselves.
But when it’s your turn? When you ask yourself, what do I need?
Silence.
I’ve spent years helping executives cut through mental loops, achieve with more ease, and operate differently. But my own website (now rebuilt) sat there for a decade like an old Polaroid.
Outdated. Functional enough. A relic of a version of me I’d already outgrown.
The problem wasn’t skill. I ran a communications agency for years. We built brands and websites for everyone else.
I used to tell the team: the hardest project we’ll ever take on isn’t for a client. It’s for us.
Cobbler’s kids. Always.
Same thing in coaching. Same thing in life. You can see everyone else’s blind spots. Your own? So much harder.
And it wasn’t the time to do it.
It’s the permission and, more importantly, the right people.
When Helping Yourself Feels Harder Than Helping Everyone Else
I kept putting it off. My website could wait. Clients came first. The next talk. The next session, the next keynote. There was always something more urgent than me.
Until there wasn’t.
Last year, something shifted. Change doesn’t show up loud. It shows up quietly, asking if you're ready to say, “I’m ready.”
I was.
The Person Who Wouldn’t Let Me Settle
The first person to help me see what I couldn’t was Courtney.
My beautiful, smart, and insanely creative wife, Courtney, is also a Creative Director. The one who’s been watching me outgrow that old site with gentle nudges along the way.
Courtney co-runs PureMatter with me for the last 25+ years, and as an outsourced creative director and CMO, spends her days translating what founders, teams, and executives think they’re saying into what actually lands.
She’s great at seeing the gap between intention and execution. Really mind-blowing.
She pushed when I stalled. Pulled me back when I overthought. Gave feedback that stung in the moment and made sense three days later. She’s the reason the site doesn’t feel like a compromise between what I wanted and what I thought I should want.
She is the glue.
Building a Foundation Takes More Than You Think
Enter Pedro Martins.
We’d hike. Talk. I walked the hills around Lisbon while I tried to articulate what I actually did, who I actually was, and why any of it mattered. Pedro, who creates sales opportunities for some of the biggest named coaches, has this way of listening that makes you realize you’ve been talking around the thing instead of saying it. It sparked something in me.
He’d ask the kind of questions that don’t have easy answers. Those hikes became the blueprint. Not for a website. For clarity.
When Your Son Becomes Your Builder
The big shift happened when my son Henry, who runs Kramer Agency which builds digital experiences for brands, created an experience for me.
It’s the kind of thing I didn’t know I needed until I saw what he could do. He called me out on how outdated everything was and how I was putting myself last. And then he showed up with a vision of what it could be, which, proudly, blew my mind.
Henry didn’t just design a site. He built a backend that’s beyond functional and automated. Clean. Aligned in a way that reflects how I work.
There’s something humbling about handing your work over to your adult kid and watching him make it better.
I have a section on blind spot work on the site, the thing most of my high performing clients come for but struggle to name. And there’s a way to just... look around and get value without being funneled toward a call-to-action every twelve seconds.
It’s designed the way I wish more sites were: like a space you can move through at your own pace, not a maze. Or as I like to call it, the Winchester Mystery House of websites.
The Words Had to Change Too
My dear friend, Greg Logan from Narrativity showed up and shared a private half-day workshop with me taking the words I'd been using and reflected who I am, from the inside out. Not flashier. Truer. I was lucky to work with him.
Everything is grounded in the H2H™ (Human-to-Human) philosophy that's been at the core of my being, and work.
Greg stripped away what wasn’t working. What was left was direct. Human. The way I talk. It’s me!
Then There Was Me (The Visual Problem)
Every photo I had showed a different person. Hair I don’t have anymore. 85 pounds I’m not carrying anymore. A version of me that worked in 2015 but didn’t match who shows up now.
Enter Yan Altonian.
Yan’s not your standard headshot photographer. He’s an artist who happens to use a camera.
The old photos weren’t bad. They were just past tense. And you can’t build a site about showing up as you are while hiding behind who you used to be.
What I Learned About Making Room
Here’s what I didn’t expect: Asking for help doesn’t make you smaller. It makes the work bigger.
Letting Henry build. Letting Greg refine. Letting Pedro ask the hard questions. Having Courtney keep bringing me back to what mattered. And allowing myself to be more in focus with Yan.
None of it diminished what I do. It amplified it. Because I stopped trying to do it alone.
The hardest part wasn’t the website. It was admitting I needed it. The version I’d been showing the world didn’t match the work I was actually doing. That I’d outgrown the old frame and needed to build a new one.
The Site Is Live. But That’s Not the Point.
You can see it at bryankramer.com. It’s clean. Direct. Built to reflect the work.
But the real shift wasn’t technical. It was internal. Permission to stop, rebuild, and admit that sometimes the person who helps everyone else needs to be helped too.
If there’s something you’ve been putting off because it feels too self-focused, too indulgent, too much about you, consider that maybe that’s exactly why it matters.
Making room for yourself isn’t selfish. It’s the foundation on which everything else is built.
And sometimes, you need other people to help you see that.
Stay human,
- Bryan
P.S. New site, new offer: 30-minute strategy session, no cost. We'll look together at what might be missing and see if we click. If you're carrying something you've been putting off, a pivot, a conversation, a version that doesn't fit anymore - book time here.
P.P.S. We’ll be back to regular programming next week. Leadership insights and actions.
I’m Bryan, and if you’re an owner-operator or executive ready to update your human operating system, pull up a chair. Fancy stuff: Built companies. Gave a TEDTalk. Keynoted 200+ times. Crashed hard. Found my way back. Lost 85 lbs. Ditched diabetes. Moved to Lisbon. And as it turns out, you can operate differently at any age.
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Cobbler's kids indeed. Your son did a fantastic job on your site! I love the scroll thing at the bottom.